Frequently Asked Questions
Find answers to common questions about NDIS services, eligibility, funding, and how we can support you in Western Australia.
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What is the NDIS and am I eligible?
The National Disability Insurance Scheme (NDIS) provides support to Australians with permanent and significant disability. To be eligible, you must be under 65, be an Australian citizen or permanent resident, and have a disability that significantly affects your daily life. We can help you understand your eligibility and assist with the application process.
What services do you provide in Western Australia?
We offer comprehensive NDIS support services across Western Australia including transport assistance, community nursing care, life skills development, household tasks, accommodation support, community participation programs, daily living assistance, and personal care. All services are tailored to your individual NDIS plan and goals.
How do I access your services with my NDIS plan?
Simply contact us to discuss your NDIS plan and support needs. We'll review your funding allocations and work with you to create a service agreement that matches your goals. You can choose to manage your own plan, use a plan manager, or have the NDIA manage it. We work with all management types and handle the invoicing directly.
What areas of Perth and WA do you service?
We provide services throughout the Perth metropolitan area and selected regional locations across Western Australia. Our teams are based in multiple locations to ensure we can deliver quality support where you need it. Contact us to confirm service availability in your specific area and discuss your support requirements.
Can I change or cancel my support services?
Yes, your NDIS services should be flexible and responsive to your changing needs. You can adjust your service schedule, add new supports, or discontinue services with reasonable notice. We work collaboratively with you to ensure your supports remain aligned with your goals and circumstances. Your choice and control are central to the NDIS.